Cookie policy
We keep cookies to a minimum. Here is exactly what we use and how to control it.
Last updated: 18 June 2026
What cookies we use
We currently use only one strictly necessary cookie, which stores your consent choice so we do not ask you on every visit.
| Name | Purpose | Category | Retention |
|---|---|---|---|
| ls_consent | Stores your cookie consent preferences | Strictly necessary | 180 days |
Analytics
We do not currently use analytics or advertising cookies. If we add privacy-friendly analytics in future, it will only run if you opt in, and it will appear here.
The chat assistant
Our chat assistant does not set tracking cookies. Messages you send are processed to generate a reply and, if you ask to speak to a person, to email your request to our team.
Managing your choice
You can review or change your consent at any time using cookie preferences. See our privacy policy for how we handle personal data.